Chiropractors can better engage their patients by using social media. They can use this form of networking to advertise their services, establish themselves as an authority in their field, and build their patient base.
Build patient loyalty
Building patient loyalty is a key metric for any successful chiropractic practice. Keeping patients in your care means more referrals and increased revenue. With these factors in mind, it’s time to figure out what you’re doing right and what needs to change.
In terms of patient loyalty, there are many facets to consider. The simplest way to increase patient loyalty is to provide value. This involves being authentic and delivering on your promises.
Get Reviews on Local Marketing Platforms like Google to boost loyalty
“Getting quality reviews on your local google profile can also improve loyalty since patients will feel they are working with the best in the business.” noted a rep from JetRank the chiropractic seo experts.
However, building patient loyalty is a much broader concept than simply delivering on your promises. You’ll want to find ways to improve your patient relationship management and customer service, so that your patients can trust you to deliver the best possible experience.
First, you’ll want to make sure your practice is equipped with a good patient relationship management system. Make notes about your patient’s experiences. It’s also a good idea to ask your office staff to keep track of any complaints or concerns.
Similarly, you’ll want to be mindful of any new or prospective patients that walk through the door. Providing them with a quality customer service experience will pay off in the long run.
Promote preventative care
Chiropractic preventative care is a way to identify musculoskeletal disorders before they progress into more serious or life-threatening problems. Chiropractors may also offer counseling to patients about injury prevention, nutrition, and other healthy lifestyle habits.
Chiropractors have been known to provide patient counseling on smoking cessation, mental health, and physical activity. They also offer nutritional supplements. However, chiropractors are not always trained in these areas. The profession has recently shifted its focus to evidence-based prevention practices.
According to JetRank, a digital marketing company for chiropractors, chiropractors rely on a variety of primary and secondary preventive services. Those most frequently discussed include fitness and exercise, dietary advice, and nutritional supplements. Other prevention practices discussed are postural education and sexually transmitted diseases.
While many chiropractors consider themselves as general primary care practitioners, some also provide specific services, such as rehabilitation or risk assessments. These are commonly referred to as biopsychosocial issues. For example, some chiropractors provide counseling on alcohol abuse and substance abuse, while others advise patients on the physiology of injury and disease.
Use social media to promote chiropractic care
It’s important to use social media to promote chiropractic care because it can help build your brand and expand your reach. However, it’s also important to ensure that you’re targeting the right audience.
If you’re new to social media, you might want to consider hiring a social media specialist to help you manage your page. This will help you create engaging content and interact with your followers.
If you’re looking to increase your patient retention, try sending a monthly newsletter. This can help make your patients feel special. They’ll receive updates about your practice, chiropractic news, and other useful resources. A newsletter can also offer discount vouchers or coupons.
For example, you can send patients a postcard with a discount on chiropractic services. Or, you can provide them with free health guides.
Another option is to host online contests. People love to win, and giving them a prize can encourage them to participate. You can also invite VIP programs for long-time members.